Log In

Inclusion Blog Post
By Inclusion Blog Post

SHARE
Share on Facebook
Share on Twitter
Share on Google+
Send Email


© 2020 THE INCLUSION BLOG. ALL RIGHTS RESERVED.

The Coward’s Cop Out

One of your staff is testing your authority.  They know the rules, they know they are breaking them, and you both know that they are testing you.  They are messing with your program and setting a bad example.

Here are some cowardly ways to try and address this situation:

  • Communicate with your whole team about the issue. “I have noticed that certain people in this group have not been following the rules.  This needs to stop or else…”
  • Create a new procedure or rule for everyone to make it more difficult for the person to continue their offending actions. “From now on each of you will have to log each time that X happens and document your actions in response…”

We have all seen other leaders take the actions above, actions that amount to a group punishment and a coward’s cop out of dealing with the problem employee.

Good leaders deal with the person individually, in private.  They explain to the person what exactly they are doing that is unacceptable.  They test the person’s understanding of the issue by asking open ended questions.  “What will you do the next time X happens? Why will you handle it that way?  What if you are pressed for time?”

Good leaders make sure the person fully understands the issue and has the capability to comply with the required behavior.  They are patient in their approach and fair in the application of their authority.

In the end, if the person keeps pushing the limits, good leaders sanction the individual employee, not the entire team.

…And good organizations support their good leaders in this process.


Inclusion Blog Post

By Inclusion Blog Post

SHARE
Share on Facebook
Share on Twitter
Share on Google+
Send Email


© 2020 THE INCLUSION BLOG. ALL RIGHTS RESERVED.
Enjoyed this week’s blog? Subscribe to the Inclusion System Leadership Blog for great tips and insight right in your inbox! We publish new leadership and employee engagement content every week !!

Follow us on .

Leave a Reply

Your email address will not be published. Required fields are marked *

one × four =

Demo the Inclusion System

  • Let us show you how the Inclusion System makes agencies efficient and less stressed.
×
  • This field is for validation purposes and should be left unchanged.

Demo Shiftshark

  • Fill shifts in seconds
  • Reduce Overtime
  • Reduce grievances in unionized environments
  • Put a smile on your on-call manager's face
×
  • This field is for validation purposes and should be left unchanged.

Learn more about Shift Bidding!

  • The simple way of filling vacant shifts.
  • Just open shifts to your employees.
  • Let them choose the shifts that work for them.
  • And save time and stress from scheduling.
×
  • This field is for validation purposes and should be left unchanged.

Try Shiftshark risk-free for 30 days

  • Free live training delivered by system experts.
  • Constant support and communication throughout your entire trial.
  • Full-featured access to absolutely everything.
  • Your data, your CBA, your rules, your way.
×
  • This field is for validation purposes and should be left unchanged.

Trial the Inclusion System

  • Free live training delivered by system experts.
  • Constant support and communication throughout your entire trial.
  • Full-featured access to absolutely everything.
  • Your data, your CBA, your rules, your way.
×
  • This field is for validation purposes and should be left unchanged.