The top 3 People’s Favourite blogs of 2017
This past year has been a very productive one here at the Inclusion System, and with 2017 coming to a close, we decided to take a look at which of the Inclusion System Blog posts have been the most popular this year.
Here are the top 3 people’s favourite blogs of 2017!
#1 Why is my “A” Player under-performing?
Gallup defines engaged employees as those who are involved in, enthusiastic about, and committed to their work and their workplace. I like to call this type of employee an “A” player. They’re the type of employees that we as leaders strive to develop, but what if an “A” player suddenly isn’t performing as well as they usually do? What’s going on? Is everything okay?
What do you do when a proven “A” player on your team is not doing “A”-level work?
#2 It’s time to kick some butt… NOT!
As leaders, we will all face a time when keeping a firm hand seems the only way to achieve results. Maybe your team is greatly underperforming, or your problem employee has made one too many mistakes. Sometimes, kicking some butt is simply the fastest way to see any changes or improvements.
But this method comes at a great expense, and it’s an expense that no leader should ever risk.
#3 The 10-4 rule of leadership
It’s now common knowledge that when an employee feels connected to their workplace, they’re more engaged and happier at work. I firmly believe in this notion, and have written several blogs that discuss the importance of workplace connections, as well as share some of the best ways I’ve found that help foster meaningful connections here at the Inclusion System.
One of the newest methods I’ve been adopting is one borrowed from customer service standards. Those of us in the retail industry are probably familiar with the 10-4 rule. For those who aren’t so familiar, it’s a simple and highly impactful tool used by many successful retailers such as Starbucks.
Here’s my take on the 10-4 rule, and how I’ve been using it to successfully create a better feeling of connection here at the Inclusion System
Subscribers’ favourite
From all of us here at Inclusion System, we’d like to thank everyone for letting us be part of their 2017 leadership development journey.
Happy Holidays and all the best in the year to come !!
Missed out on this year’s Inclusion System leadership blog?
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Inclusion System extends our profound respect and immeasurable gratitude to all the ancestors and keepers of the land on whose traditional territories our work takes place. We acknowledge that we are on Treaty 1 territory, the traditional gathering place of the Anishinaabe, Cree, Oji-Cree, Dakota and Dene people and the traditional homeland of the Métis people. This land is sacred, historical, and significant.
Every time we acknowledge this truth, we have an invitation and an opportunity to reflect on the wrongs of the past, what we do in the present, and what we can do to continually honour the people whose lands and water we benefit from today.
This statement only acts as a first step in honouring the land we reside on and its peoples, and must be paired with education, understanding and informed action.
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